Frequently asked questions

  • How do I book a repair?

    Find a garage in the directory, pick a vehicle from your garage, choose a service, date and time — the garage confirms your request.

  • Can I cancel a booking?

    Yes — before the garage confirms it, freely. After confirmation, contact them directly.

  • Who pays for the work?

    You pay the garage directly. FlowCar does not charge customers a commission.

  • How does estimate approval work?

    The garage emails a link with the line items and amount. You click Approve and work begins.

  • How do I leave a review?

    You'll get an email with a review link after the work is completed, or use the Service history page in your account.

  • Is my data safe?

    Yes — we keep only what's needed, don't share with third parties unnecessarily, and use HTTPS and encryption.

  • How do I register my garage?

    Create an account and click "I run a garage" — fill out the profile, and once an admin approves it your garage appears in the directory.

  • How do I contact support?

    Email 4taras4@gmail.com — we reply within 1 business day.