Terms of Service

Acceptance

By using FlowCar you accept these terms. If you do not agree, please do not use the service.

Account

You are responsible for keeping your account secure and the information you provide accurate.

Bookings and services

FlowCar is a marketplace. Repair work is performed by independent garages. The repair contract is between you and the garage you choose.

Payments

Payment for a repair is made between the customer and the shop directly. FlowCar is not a party to it and never accepts or holds that money. The only payment that passes through FlowCar is the subscription a shop owner pays the platform for access to the software; its terms are below.

Subscription for repair shops

A shop owner pays FlowCar, the platform, for access to the workspace software. It is the only paid item in the service: drivers pay nothing, and neither do a shop's staff. The first month is free and needs no card. After that, payment is taken once per chosen term — one month or three — by card, in Ukrainian hryvnia, inclusive of all taxes. Nothing renews without you acting: nothing is charged automatically, and we send a reminder before a term ends unless you have cancelled. You can cancel at any time during a paid term or a promo-code period, on the Subscription page of your shop workspace, and access continues to the end of the period. If the service does not suit you within 14 days of a payment, write to us and we will refund it in full. Current prices are always on the Pricing page; we give at least 30 days' notice of any price change, and a change never applies to a term already paid for.

User content

By posting reviews and other public content, you grant FlowCar the right to display it. False statements, abuse, and spam are prohibited.

Termination

We may suspend an account for violations of these terms or suspicious activity.

Liability

FlowCar is not responsible for the quality of work performed by garages. Repair-related claims are resolved with the garage directly.

Contact

Terms questions: 4taras4@gmail.com